How you can prepare, cancel, and reschedule your appointment.
Cancellation + Rescheduling Policy: If you are unable to keep an appointment, we ask that you cancel at least 24 hours in advance. Del Soul Spa reserves the right to charge a fee equal to 50% of the value of the scheduled service for appointments canceled with less than 24 hours of notice. “No call and no shows” will be billed 100% of the value of the scheduled service.
Please note: Our service and reception hours vary. If you arrive to your spa appointment early during non-reception hours, you may experience a brief wait as our Del Soul Spa technicians arrive promptly at your scheduled time to unlock the door. We appreciate your cooperation and patience in coordinating with our staff.